FAQ FengChi
FAQ
FAQ
Have a project, need a helping hand?
What do we do
Why choose us to cooperate?
2. Strong R&D team by 25 senior engineers over 30 years experience in printing industry. With 30 patents to ensure product more stable, more efficient and durable.
3. After-sale service and technical assistance: company provides after sales service and technical assistance as per customers’ requirement and needs with response within 24 hours.
4.Cost saving: Full servo digital operating system greatly reduce operator level(normally two primary operator) with manpower saving, 150mm roller with double bearing and auto refueling system make equipment durable and free maintenance. China highest laminating speed at 16,000pcs/hour.
Are you a manufacturer?
Yes, we are paper Laminator master from China over 13 years, specialize in paper flute laminator and paper pile turning machines.
Do you have stock products to sell?
We produce machines in bacth normally. So most models we have some in stock, please check with us before ordering.
How about warranty?
Warranty period: 12 months from the shipping date of machine. Warranty will be not valid if machine subject to misuse or accidental damage or operator’s error. During the valid time, we will supply spare parts. If you have any other questions, pls contact us and we will reply you through product’s photos and videos to make every detail clear. We also provide all lifetime warranty with paid service.
Have a project, need a helping hand?
What do we do
How about installation and training?
Normally, one operator can finish intallation in 2 hours with installation manual and video. If purchaser’s engineer travels at own cost to China, free training session. If engineer sent to purchaser’s factory, all travel cost paid by purchaser.
Do you test all your goods before delivery?
What is your delivery time?
Our delivery time is 10-30 working days after receiving full payment or deposit. The specific delivery time depends on the product and the order quantity.
What are your packaging conditions?
Usually, we pack the machine in a container with a plastic bag with desiccants, then with strong seaworthy wooden cases. Each machine will be protected by anti-rusted oil before put into case.
Will you supply for OEM orders?
Yes, we can customize the production machine according to your requirements.